Privacy Notice

Toyshop Singapore values the relationship we have with our customers and web site visitors and we are committed to responsible information handling practices.

Your privacy is important to Toyshop Singapore. This statement describes the information practices for Toyshop Singapore web sites, including the type of information gathered and tracked, how the information is used, and with whom the information is shared.

What Information We Collect

This Privacy Statement applies to all information collected by or submitted to Toyshop Singapore (or carefully selected third parties acting on behalf of Toyshop Singapore), including personal information. "Personal information" is data that reasonably can be used to identify or describe an individual. You do not need to provide us personal information to simply browse our site.

Toyshop Singapore collects personal information when:

you make purchases of products;

you request information or materials (e.g. newsletters);

you participate in writing review;

you submit questions or comments to us.

The types of personal information collected may include (but are not limited to):

your first and last name;

your home, billing, or other physical address (including street name, name of a city or town, state/province, postal code);

your e-mail address;

your telephone number;

any other identifier that permits Toyshop Singapore to make physical or online contact with you;

any information that Toyshop Singapore collects online from you and maintains in association with your account, such as: (a) your Toyshop Singapore username, and/or (b) your Toyshop Singapore password.

Use of Your Personal Information

Toyshop Singapore collects and uses your personal information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences.

We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, detailed invoice and order update. Some Toyshop Singapore services may send periodic member letters that are considered part of the service. We may also contact you to inform you of other products or services available from Toyshop Singapore and its affiliates.

Personal information collected on Toyshop Singapore sites and services may be stored and processed in Singapore or any other country in which Toyshop Singapore or its affiliates, maintain facilities, and by using a Toyshop Singapore site or service, you consent to any such transfer of information outside of your country.

Sharing of Your Personal Information

Toyshop Singapore will not sell, rent or lease your personal information to others. Toyshop Singapore shares personal information with companies working on our behalf and Toyshop Singapore-owned business entities. Except as described in this statement, we will not disclose your personal information to third parties for their own marketing purposes unless you have provided consent.

Some Toyshop Singapore services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Toyshop Singapore and the other company may receive information collected as part of the co-branded services.

In some cases Toyshop Singapore uses contractors to collect, use, analyze and otherwise process information on its behalf. It is practice of Toyshop Singapore to require such suppliers to handle information in a manner consistent with policies of Toyshop Singapore. Toyshop Singapore may also allow carefully selected Toyshop Singapore partners to participate in limited marketing campaigns solely to promote products and services of Toyshop Singapore to you.

If you request something from a Toyshop Singapore web site (for example, a product or service, a callback, or specific marketing materials), we will use the information you provide to fulfill your request. To help us do this, we may share information with others, such as business partners of Toyshop Singapore, financial institutions, shipping companies, and postal or government authorities (e.g. Customs authorities) involved in fulfillment. As part of a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on Toyshop Singapore; (b) protect and defend the rights or property of Toyshop Singapore (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of Toyshop Singapore services or members of the public.

Your Choices

Toyshop Singapore provides a number of ways for you to opt-out of receiving additional information from us or having us provide your personal information to our partners. We may offer you these choices at the time you give us your information. For specific choices as to the type of Toyshop Singapore communications or offers that interest you, see: http://toyshopsingapore.com.

If you do not wish to continue receiving certain marketing materials (e.g. e-mail messages), you can opt-out of receiving these materials by following the unsubscribe instructions provided in the materials, or visit: http://toyshopsingapore.com. This option does not apply to communications primarily for the purpose of administering orders, contracts, or other administrative and transactional notices.

How to Update Your Information

Here are some ways you can modify the contact information that you have provided to us:

Email Newsletters: Should your email address change, you may manage your subscription by entering your new email address under "View or change my account information" section.

Safeguarding Your Personal Information

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone, you should always log out before leaving a site or service to protect access to your information from subsequent users.

Enforcement

Toyshop Singapore regularly reviews its compliance with this Privacy Statement. Please feel free to direct any questions or concerns regarding this statement or Toyshop Singapore treatment of personal information by contacting us at the link or address indicated below. When we receive formal written complaints at this address, it is Toyshop Singapore policy to contact the complaining user regarding his or her concerns. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this policy.

Discussion Forums

If you participate in a Toyshop Singapore discussion forum, you should be aware that the information you provide there will be made broadly available to others, potentially inside or outside Toyshop Singapore, who have access to that discussion forum. Also, please recognize that individual forums may have additional rules and conditions. Each participant opinion on a forum is his or her own and should not be considered as reflecting the opinion of Toyshop Singapore. Toyshop Singapore reserves the right to take necessary action to preserve the forum integrity, such as removing any posting that is vulgar or inappropriate.

Links to Other Sites

Our web sites often provide links to third-party web sites, such as those of our business partners and online advertisers. You should review their privacy policies to learn more about what, why, and how they collect and use personally identifiable information.

For Questions or Concerns

If you have questions or concerns regarding this statement, you should first contact privacy@toyshopsingapore.com

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